Keeping Warm with Fireplaces and Hearths
Our fireplace gadgets offer style and warmth. The heart of your home.
Why Fireplaces and Hearths?
Here at Fireplaces and Hearths we focus on delivering excellent customer service and reliable shipping service. Call or email us any time within our service hours for help with your order.
Phone Support
Effective phone customer support hinges on clear communication, swift problem-solving, and a friendly tone.
24/7 Email Support
Round-the-clock email support ensures help is always just a message away, blending convenience with thorough, thoughtful assistance, anytime.
Shipped in USA
Our products are shipped by USPS from within the United States. Expect 3-5 business days for delivery.
Frequently asked questions
Shipping time is set by our delivery partners, however, they average out to be 5-7 business days with the exceptions of holidays.
Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.
We allow the return of all items within 30 days of receiving your product. If you’re interested in returning your opened or unopened items, send us an email with your order number and we’ll ship a return label. Return Address: 1175 Baker St. #E19-204, Costa Mesa, CA 92626 United States (US)
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.
We ship only to the US via United States Postal Service